Terms of Service

TERMS OF SERVICE

Last updated: September 16, 2026

OVERVIEW

Welcome to RUBY Moto. The terms "RUBY Moto," "we," "us," and "our" refer to RUBY Moto.

RUBY Moto operates this website and online store, including all related information, content, features, tools, products, and services offered through the website (collectively, the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service ("Terms") describe your rights and responsibilities when you access or use the Services, visit our website, purchase our products, communicate with us, or otherwise interact with RUBY Moto.

Please read these Terms carefully. They contain important information regarding product use, warranty disclaimers, limitations of liability, and other legal rights and obligations.

By visiting, interacting with, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not access or use the Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you are the age of majority and have given consent for your minor dependents to use the Services on devices you own, purchase, or manage.

To use certain portions of the Services, including purchasing products, you may be asked to provide information such as your name, email address, phone number, billing information, shipping information, or payment information.

You represent and warrant that all information you provide is accurate, current, and complete, and that you have all rights necessary to provide that information.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity occurring under your account. You may not sell, assign, transfer, or license your account to another person.

SECTION 2 - OUR PRODUCTS AND INTENDED USE

We make reasonable efforts to accurately describe and depict our products and services. However, product colors, beam appearance, light output, perceived brightness, product appearance, and other visual characteristics may differ from photographs, videos, renderings, or what appears on your screen due to camera settings, exposure, display settings, ambient conditions, installation, power source, vehicle configuration, and other factors.

We do not warrant that the appearance or performance of any product will be identical to photographs, videos, demonstrations, or other depictions shown on our website.

Product descriptions, specifications, availability, pricing, and features may change at any time without notice. We reserve the right to discontinue any product or limit quantities offered to any person, geographic region, or jurisdiction.

OFF-ROAD AND NON-PUBLIC-ROAD USE

Unless a product is expressly identified by RUBY Moto as certified, approved, or legal for on-road use in the applicable jurisdiction, all lighting products and other vehicle-related products manufactured, sold, supplied, distributed, or marketed by RUBY Moto are intended solely for off-road, closed-course, track, competition, exhibition, agricultural, private-property, or similar non-public-road use.

RUBY Moto products are not intended to be used on public streets, highways, or other public roadways where their use is prohibited or where they do not satisfy applicable equipment, lighting, vehicle, or transportation laws.

A product's ability to be physically installed on a street-legal vehicle does not mean that the product itself is approved, certified, or lawful for use on public roads.

ONCOMING TRAFFIC AND OTHER ROAD USERS

High-output auxiliary lights, driving lights, spot lights, flood lights, combination-beam lights, and similar lighting must never be operated in a manner that directs excessive light toward oncoming traffic or other road users.

RUBY Moto auxiliary lighting must never be used when facing or approaching oncoming traffic in a manner that could impair, distract, dazzle, temporarily blind, or otherwise interfere with another person's ability to safely operate a vehicle.

Auxiliary lighting should also be dimmed, disabled, redirected, or otherwise operated appropriately when following another vehicle, approaching pedestrians, cyclists, other riders, or whenever its output could negatively affect the vision or safety of another person.

The purchaser, installer, vehicle owner, and operator are solely responsible for determining whether the installation and use of any RUBY Moto product complies with all applicable federal, state, provincial, municipal, local, and other laws and regulations.

Vehicle and lighting laws vary substantially by jurisdiction. RUBY Moto does not represent or warrant that any product is legal for public-road use in any particular jurisdiction unless expressly stated in writing by RUBY Moto.

By purchasing, installing, or using a RUBY Moto product, you agree to use it responsibly, comply with all applicable laws, and discontinue or disable any lighting whenever its use could create an unsafe condition or interfere with other road users.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase products or services from RUBY Moto.

We reserve the right to accept, reject, limit, or cancel any order for any lawful reason and at our discretion.

Your order is not accepted until we confirm acceptance. Payment must be authorized and processed before an order is completed.

Please review your order carefully before submitting it. Depending on how quickly an order enters fulfillment, we may not be able to accommodate cancellation or modification requests after an order is placed.

If we reject, modify, or cancel an order, we may attempt to notify you using the email address, billing address, shipping address, or phone number supplied with the order.

Purchases are subject to our applicable Refund and Return Policy.

Unless otherwise agreed in writing, you represent that purchases are for your personal, household, business, or authorized end use and not for unauthorized resale, fraudulent export, or other unlawful purposes.

SECTION 4 - PRICES AND BILLING

Prices, discounts, promotions, specifications, and availability are subject to change without notice.

The price charged for an item will generally be the price shown at the time the order is placed and will be reflected in the applicable order confirmation.

Unless expressly stated otherwise, prices do not include applicable taxes, duties, customs charges, shipping fees, handling fees, brokerage charges, or other government-imposed charges.

Prices available through our website may differ from prices offered through dealers, distributors, marketplaces, events, promotions, or other sales channels.

Promotions may be governed by additional terms. If specific promotional terms conflict with these Terms, the promotional terms will govern with respect to that promotion.

You agree to provide accurate, current, and complete billing and payment information and to promptly update information necessary to complete transactions or communicate regarding your account or order.

You represent and warrant that you are authorized to use any payment method submitted to us and that charges incurred by you will be honored by the applicable financial institution or payment provider.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

We are not responsible for delays caused by carriers, customs authorities, weather, natural disasters, labor disruptions, transportation interruptions, incorrect addresses, government action, or other events outside our reasonable control.

Where permitted by law, risk of loss may pass to you when the order is transferred to the shipping carrier.

International customers are responsible for applicable import duties, taxes, VAT, customs charges, brokerage fees, and other destination-country charges unless otherwise stated.

SECTION 6 - INTELLECTUAL PROPERTY

The Services, including our trademarks, trade names, logos, product names, designs, text, photographs, videos, graphics, diagrams, instructions, software, artwork, product reviews, audio, and the selection and arrangement of such materials, are owned by RUBY Moto, our affiliates, licensors, or other rights holders and are protected by applicable intellectual property laws.

Except as expressly permitted, you may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, sell, license, or otherwise exploit material from the Services without prior written permission.

RUBY Moto names, logos, product names, designs, slogans, and related branding are trademarks or other proprietary identifiers of RUBY Moto or our affiliates or licensors.

Shopify and other third-party marks appearing through the Services remain the property of their respective owners.

Nothing in these Terms grants you ownership of or a license to RUBY Moto intellectual property except for the limited right to use the Services in accordance with these Terms.

SECTION 7 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to tools, services, applications, payment processors, integrations, or other functionality offered by third parties.

We do not necessarily monitor, control, endorse, or assume responsibility for such third-party tools or services.

Third-party tools may be provided "as is" and "as available," and your use of them may be subject to separate third-party terms and privacy policies.

Your use of optional third-party services is at your own discretion and risk.

We may introduce new features, services, integrations, tools, or resources in the future. Unless otherwise stated, such features will be considered part of the Services and subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain links to websites, applications, content, products, or services provided by third parties.

We are not responsible for examining or evaluating the accuracy, security, legality, availability, privacy practices, or content of third-party websites or services.

If you choose to access a third-party website or service, you do so at your own risk.

Any complaints, claims, questions, or disputes regarding third-party products or services should generally be directed to the applicable third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

RUBY Moto's online store is powered by Shopify, which provides e-commerce technology that enables us to offer products and Services online.

Purchases from RUBY Moto are transactions between you and RUBY Moto, not between you and Shopify.

To the extent permitted by law, Shopify is not responsible for RUBY Moto products, product claims, warranties, fulfillment, customer service, injuries, losses, or disputes arising from transactions between you and RUBY Moto.

SECTION 10 - PRIVACY

Personal information we collect through the Services is handled in accordance with our Privacy Policy.

Our website and online store may also involve processing by Shopify and other service providers used to operate our business, process payments, provide customer support, fulfill orders, send communications, provide analytics, prevent fraud, or otherwise operate the Services.

Information you submit may be transmitted to and processed by service providers located in jurisdictions other than your own, subject to applicable law and our Privacy Policy.

By using the Services, you acknowledge that you have reviewed our Privacy Policy.

SECTION 11 - FEEDBACK, REVIEWS, AND USER SUBMISSIONS

If you submit reviews, photographs, videos, comments, suggestions, testimonials, ideas, proposals, feedback, or other content to RUBY Moto ("Feedback"), you represent that you have the right to provide such Feedback.

Unless prohibited by law or otherwise agreed in writing, you grant RUBY Moto a non-exclusive, worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, display, perform, and otherwise use such Feedback in connection with our business.

You represent that your Feedback will not violate the rights of any third party, contain unlawful material, intentionally transmit malware, or misrepresent its source.

We may, but are not obligated to, monitor, edit, decline to publish, or remove Feedback.

We are not obligated to compensate you for Feedback unless separately agreed in writing.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Information on the Services may occasionally contain typographical errors, inaccuracies, omissions, outdated information, or incorrect descriptions relating to products, specifications, pricing, promotions, shipping charges, availability, or delivery estimates.

We reserve the right to correct errors, update information, change or cancel orders, or otherwise correct inaccuracies at any time to the extent permitted by law.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to:

(a) violate applicable federal, state, provincial, local, or international law;

(b) infringe or violate the intellectual property, privacy, publicity, contractual, or other legal rights of another person;

(c) transmit fraudulent, deceptive, false, defamatory, abusive, threatening, obscene, malicious, or unlawful material;

(d) distribute viruses, malware, harmful code, or other technology intended to damage, disrupt, monitor, interfere with, or gain unauthorized access to systems or data;

(e) send spam, phishing messages, fraudulent solicitations, or unauthorized advertising;

(f) impersonate another person or entity;

(g) collect or track personal information of others without authorization;

(h) interfere with, bypass, probe, attack, or circumvent security, authorization, rate-limiting, access-control, or anti-automation systems;

(i) scrape, crawl, extract, copy, or systematically collect content or data from the Services except as expressly permitted by us; or

(j) engage in conduct that materially interferes with another person's use of the Services or exposes RUBY Moto or others to liability.

We may suspend or terminate access where we reasonably believe these Terms have been violated.

SECTION 14 - AUTOMATED AGENTS

If you deploy or permit software, artificial intelligence systems, bots, or other autonomous or semi-autonomous systems ("Agents") to access or interact with the Services, you are responsible for ensuring that their use complies with these Terms and applicable law.

Agents may not conceal their automated nature where identification is reasonably requested or required.

Agents may not circumvent CAPTCHAs, access controls, technical restrictions, anti-bot measures, rate limits, authentication systems, or other measures intended to control automated access.

We may restrict or prohibit automated access at any time.

SECTION 15 - TERMINATION

We may suspend or terminate your access to all or part of the Services if permitted by law, including where we reasonably believe you have violated these Terms, engaged in unlawful activity, created security or fraud risk, or abused the Services.

Termination does not eliminate obligations or liabilities that arose prior to termination.

Provisions that by their nature should survive termination will remain effective, including provisions relating to intellectual property, disclaimers, limitations of liability, indemnification, dispute terms, and other accrued rights.

SECTION 16 - DISCLAIMER OF WARRANTIES

Information presented through the Services is provided for general informational purposes.

While we make reasonable efforts to provide accurate information, we do not warrant that all website information will always be accurate, complete, current, available, or error-free.

EXCEPT TO THE EXTENT EXPRESSLY PROVIDED IN A WRITTEN RUBY MOTO WARRANTY OR REQUIRED BY LAW, THE SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RUBY MOTO DISCLAIMS IMPLIED WARRANTIES OR CONDITIONS INCLUDING MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, DURABILITY, AND NON-INFRINGEMENT.

NOTHING IN THESE TERMS EXCLUDES WARRANTIES OR RIGHTS THAT CANNOT LAWFULLY BE EXCLUDED.

SECTION 17 - LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RUBY MOTO AND ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, LOSS OF USE, BUSINESS INTERRUPTION, OR REPLACEMENT COSTS, ARISING FROM OR RELATED TO THE SERVICES OR PRODUCTS.

THIS LIMITATION APPLIES REGARDLESS OF WHETHER A CLAIM IS BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANOTHER LEGAL THEORY, AND EVEN IF THE POSSIBILITY OF SUCH DAMAGES HAS BEEN DISCLOSED.

NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT LAWFULLY BE LIMITED.

SECTION 18 - INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless RUBY Moto and its owners, affiliates, officers, directors, employees, agents, contractors, licensors, suppliers, and service providers from third-party claims, damages, losses, liabilities, costs, and reasonable attorneys' fees arising from:

(a) your material breach of these Terms;

(b) your violation of applicable law;

(c) your infringement of the rights of a third party; or

(d) your unlawful or unauthorized use of the Services.

We may control the defense of an indemnified claim where permitted by law, and you agree to reasonably cooperate in the defense.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed to the minimum extent necessary.

The remaining provisions will remain in full force and effect.

SECTION 20 - WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with policies and terms expressly incorporated by reference, constitute the agreement between you and RUBY Moto regarding use of the Services and supersede prior agreements concerning the same subject matter.

SECTION 21 - ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without prior written consent from RUBY Moto.

RUBY Moto may assign or transfer its rights or obligations in connection with a merger, acquisition, reorganization, sale of assets, financing transaction, corporate restructuring, or other lawful business transaction.

SECTION 22 - GOVERNING LAW

These Terms and any dispute arising from or relating to the Services will be governed by applicable United States law and the laws of the state in which RUBY Moto is headquartered, without regard to conflict-of-law rules, except where applicable consumer-protection law requires otherwise.

To the extent permitted by law, you consent to the jurisdiction of courts having proper jurisdiction where RUBY Moto is headquartered.

SECTION 23 - HEADINGS

Headings are included solely for convenience and do not affect the interpretation of these Terms.

SECTION 24 - CHANGES TO THESE TERMS

You may review the current version of these Terms at any time on this page.

We may modify these Terms from time to time by posting an updated version on our website.

Where required by law, we will provide additional notice of material changes.

Your continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

SECTION 25 - RUBY MOTO CUSTOMER SUPPORT TEXT MESSAGING PROGRAM

PROGRAM NAME

The text messaging program is the RUBY Moto Customer Support Text Messaging Program.

PROGRAM DESCRIPTION

RUBY Moto may use SMS and MMS text messaging to communicate with customers and prospective customers regarding customer-support inquiries, missed calls, voicemail follow-up, product questions, installation assistance, warranty matters, order status, shipping questions, returns, service communications, and other customer-care matters.

By providing your mobile telephone number and expressly opting in to receive text messages from RUBY Moto, you consent to receive SMS or MMS messages from RUBY Moto at the mobile number you provided.

Consent to receive text messages is not a condition of purchasing any product or service.

MESSAGE FREQUENCY

Message frequency varies based on your interactions with RUBY Moto and the nature of your customer-support request, transaction, or ongoing conversation.

MESSAGE AND DATA RATES

Message and data rates may apply.

HELP

For assistance, reply HELP to any RUBY Moto text message.

You may also contact RUBY Moto customer support at:

support@rubymoto.com

385-240-3855

STOP

To stop receiving text messages from RUBY Moto, reply STOP at any time.

After you send STOP, you may receive a confirmation message stating that you have been unsubscribed.

Once unsubscribed, you will no longer receive messages through that text messaging program unless you subsequently opt in again or otherwise request text communication where permitted by law.

CARRIER LIABILITY

Wireless carriers are not liable for delayed or undelivered messages.

SUPPORTED CARRIERS

Message delivery is subject to the availability and capabilities of your wireless carrier and mobile device. Not all carriers, devices, or geographic areas may support all messaging functionality.

PRIVACY

RUBY Moto's collection, use, storage, and protection of personal information associated with text messaging is governed by our Privacy Policy.

Mobile telephone numbers, SMS opt-in information, and text messaging consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

This restriction does not prevent RUBY Moto from sharing information with service providers, telecommunications providers, messaging platforms, customer-support systems, hosting providers, or other vendors solely as necessary to operate our messaging program, provide customer support, prevent fraud, comply with law, or otherwise provide services on our behalf.

OPT-IN

Customers may opt in to receive text messages through methods made available by RUBY Moto, which may include submitting a phone number through our website, requesting text communication from our support team, initiating a text conversation with RUBY Moto, responding affirmatively to an opt-in request, or using another consent method permitted by applicable law.

Where required by applicable law or carrier rules, RUBY Moto will obtain appropriate consent before initiating text messages.

SECTION 26 - CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

RUBY Moto

Email:
support@rubymoto.com

Phone:
385-240-3855

Website:
https://www.rubymoto.com